Information for Art Lovers
How To Purchase or pay for an Artwork.
The information contained in this section forms part of Affordable British Artís general Terms & Conditions
which can be viewed by clicking on the link below.
View Terms & Conditions
We want you to be completely happy with your Artwork purchases through this website, and for your protection,
we make it a condition of an Artistís membership that they abide by the Consumer Protection (Distance Selling)
How to Pay by credit / debit card
If the artist has a PayPal account you can pay online using your credit or debit card. If this is the case, there will be a Paypal button which will allow you to purchase the painting by taking you to the secure Paypal site (https://www.paypal.com).
Affordable British Art or any of the artists featured do not have access to any credit / debit card details. This information
is kept securely by Paypal.
How to Pay by cheque
In the first instance, contact the Artists to discuss offline payment by personal cheque.
We want you to be completely happy with your Artwork purchases through this website, and for your protection, we make it a condition of
an Artistís membership that they abide by the Consumer Protection (Distance Selling) Regulations 2000.
Under the Consumer Protection (Distance Selling) Regulations 2000 you are entitled to a 7-day cooling off period. This means you have
the right to cancel in writing up to 7 working days after you have received your purchase for any reason whatsoever. However, at Affordable British Art, we want you to be completely happy with your purchase and as a result, we have signed up to the Safe-Buy code of conduct. This offers purchasers enhanced protection and an extended 14 day cooling-off period in which to return unwanted purchases.
For further information on your rights as an Internet Shopper, please refer to the Office of Fair Trading website Ė in
particular, view the following web page on this site:
You may cancel the goods purchased by sending a written notice of cancellation to the Artist from whom you are purchasing. The Artist must
receive the notice of cancellation within 14 days of the date of delivery of the goods. If, at the time the Artist receives your notice of
Cancellation, the artwork has not yet been despatched, the Artists will refund to you the cost of the artwork plus postage. If, however,
the artwork has already been dispatched to you by the Artist, then you must return the artwork, in itís original condition and with all
relevant original documentation, in its original packaging, within 14 days of receipt. On returning the artwork, you should make sure that
the artwork should be sent with proof of postage, proof of receipt and adequate insurance so that matters of loss or damage can be dealt
with separately. Please ensure you keep all receipts.
If the Artist receives your order to cancel before they have dispatched your order, they will refund the the full amount of your purchase.
If your purchase has already been dispatched at the time of the cancellation, you will then have to take delivery of the item and be responsible for the cost of returning the goods to the Artist. In this instance, your refund will be made (ex P&P fees) on the return of the purchase to the Artist, providing it arrives in it's original condition. Affordable British Art recommends the use of Royal Mail Special Delivery for returning your purchase, for your protection and peace of mind. Refunds will
be made by the Artist directly, less the cost of delivery (and framing if relevant).
This will then end the transaction with the artist.
Please note: You are not legally entitled to a refund for an item that has been created specially for you, although Artists may have their
own arrangements in place with regard to commissions and personalised work. We would therefore advise that you view the individual Artistís
Terms & Conditions for further information and if necessary, clarify their terms with regard to commissioning an artwork before agreeing to
the commission, or paying any deposit.
Damaged / lost items
Please note that the above is our standard policy for returns/refunds in situations in which the customer changes their mind. The Artists
package their art carefully and do their utmost to ensure it arrives in perfect condition. It should be noted that loss or damage is very
rare, however it is always advisable to guard against it. All items, including returns, should be sent with proof of postage, proof of receipt
and adequate insurance so that matters of loss or damage can be dealt with separately. Please ensure you keep receipts and any evidence of
damage so that a claim can be made against the carrier.
Artists retain copyright to their own work at all times, unless they have expressly granted, in writing (and often for a fee) permission to use one of their images.
All images and artists' written content shown on this site are copyright to the individual artists and may not be downloaded, copied or reproduced in any way without the permission of the artists concerned. The copyright of any and all such content and images will be protected by the artists, with recourse to legal action if necessary.
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